Terms and Conditions
1. General These terms and conditions apply to healthcare and related services provided by Clinic Helena (Plastiikkakirurgia Helena Oy), as well as the use of our website and other digital services. By using our services, you agree to be bound by these terms.
2. Service Provider Clinic Helena / Plastiikkakirurgia Helena Oy
Business ID: 1570496-7
Rautatienkatu 27, 33100 Tampere, Finland
Phone: +358 50 570 8720
Email: info@clinichelena.com
3. Use of Services Our services are available to adults and to minors with the consent of a guardian. Using our digital services does not establish a patient relationship until you book an appointment and it is confirmed.
4. Appointments and Cancellations All bookings are binding. Missed appointments may be subject to a fee according to our price list. Appointments must be cancelled no later than 24 hours in advance unless otherwise specified.
5. Payments and Pricing Prices are available on our website or provided at the time of booking. We reserve the right to change prices. Payment is made at the time of the visit or prior to the procedure, unless agreed otherwise.
6. Responsibilities and Liabilities Users are responsible for providing accurate and up-to-date personal information. Clinic Helena is not liable for damages resulting from incorrect or incomplete information.
7. Intellectual Property Rights All content on our website and in our digital materials is the property of Clinic Helena or its partners. Copying, distribution, or commercial use of any content without permission is prohibited.
8. Availability and Changes We reserve the right to modify or discontinue any services or parts thereof at any time without notice. We are not liable for service interruptions or technical issues.
9. Governing Law and Dispute Resolution These terms are governed by the laws of Finland. We aim to resolve any disputes primarily through negotiation. If necessary, disputes shall be settled at the District Court of Etelä-Savo.
10. Contact and Feedback If you have any questions about these terms or wish to provide feedback, you can contact us at:
info@clinichelena.com / Tel. +358 50 570 8720